At Lillie Boost, we take pride in providing high-quality area rugs and home décor products. We want you to shop with confidence, which is why we offer the following warranties:

1. Product Quality Warranty

All products purchased from Lillie Boost are covered by a quality warranty. This means that your item is guaranteed to be free from manufacturing defects and workmanship issues for a period of 30 days from the date of delivery, unless otherwise stated.

2. Warranty Coverage

Our warranty covers:

• Defects in materials or workmanship

• Damaged products received upon delivery

• Products not matching the description provided on the website

Please note: The warranty does not cover:

• Normal wear and tear

• Misuse, improper care, or accidental damage

• Damage caused during shipping after delivery

3. How to Claim a Warranty

To claim a warranty, please follow these steps:

1. Contact our customer support team at support@lillieboost.site or +1 503 842 1679.

2. Provide your order number, product details, and photos of the defect or damage.

3. Our team will review your claim and guide you through the return or replacement process.

4. Replacement or Refund

• If your warranty claim is approved, we will provide a replacement product or issue a refund based on your preference.

• Refunds will be processed using the same payment method used during the original purchase.

• Replacement products will be shipped at no additional cost to you.

5. Limitation of Liability

Lillie Boost is committed to honoring the warranty as outlined above. However, our liability is limited to the repair, replacement, or refund of the product purchased. We are not responsible for any indirect or consequential damages arising from the use of our products.

Contact Us:

• Address: 1289 Maplewood Drive, Eugene, OR 97402, USA

• Phone: +1 503 842 1679

• Email: support@lillieboost.site