At Lillie Boost, we are committed to delivering your area rugs and home décor products safely and on time. Please read the following information about our shipping and delivery process.

1. Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.

• During high-demand periods or holidays, processing may take longer, but we will notify you of any delays.

2. Shipping Methods

We offer reliable shipping through trusted carriers to ensure your products arrive safely. Available shipping options will be displayed at checkout, including:

• Standard Shipping

• Expedited Shipping

Shipping costs are calculated based on your location, order size, and the selected shipping method.

3. Estimated Delivery Time

Delivery times vary depending on your location and shipping method:

• Standard Shipping: 5–10 business days

• Expedited Shipping: 2–5 business days

Please note that these are estimated delivery times and may be affected by carrier delays, weather conditions, or other unforeseen circumstances.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your order status on the carrier’s website.

5. Shipping Address

• Please ensure that your shipping address is complete and accurate to avoid delays.

• Lillie Boost is not responsible for delays or losses caused by incorrect or incomplete addresses.

6. International Shipping

Currently, we ship primarily within the United States. For international shipping inquiries, please contact our support team at support@lillieboost.site.

7. Damaged or Lost Items

• If your item is damaged during shipping, please contact us immediately with photos and order details.

• In the event that your package is lost, we will work with the carrier to locate it or provide a replacement according to our policies.

8. Contact Information

For any questions or concerns about shipping and delivery, please contact us:

• Address: 1289 Maplewood Drive, Eugene, OR 97402, USA

• Phone: +1 503 842 1679

• Email: support@lillieboost.site